Terms of Service
Last Updated: August 22, 2026
Welcome to Naxion (“Naxion,” “we,” “us,” or “our”). These Terms of Service govern your use of naxion.shop and any purchases made through our website.
By accessing our website, browsing our products, or placing an order, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website.
1. General Conditions
Naxion reserves the right to refuse service, cancel orders, or restrict access to our website when reasonably necessary, including in cases involving suspected fraud, unauthorized activity, misuse of our website, or violations of these Terms.
You may not copy, reproduce, duplicate, sell, resell, or exploit any portion of our website, products, content, or services without our prior written permission.
2. Products
We make reasonable efforts to ensure that product descriptions, images, specifications, availability, and other product information displayed on our website are accurate.
Product colors, appearance, dimensions, and other characteristics may vary slightly depending on your device, display settings, manufacturing variations, or other factors.
Product availability may change without notice.
Naxion reserves the right to discontinue products or limit the quantity of products available for purchase at any time.
3. Pricing
All prices displayed on Naxion are listed in United States Dollars (USD).
We reserve the right to change product prices, promotions, discounts, and other pricing information at any time without prior notice.
Applicable sales taxes and any applicable shipping charges will be displayed during checkout.
If an obvious pricing or product information error occurs, Naxion reserves the right to correct the error and, where applicable, cancel an affected order.
If we cancel an order after payment has been collected due to an error, the amount paid for that order will be refunded to the original payment method.
4. Orders
When you place an order through our website, you are submitting a request to purchase the selected products.
An order is not considered fully accepted until it has been processed by Naxion.
We reserve the right to accept, decline, limit, or cancel any order for reasons including:
- Product availability.
- Incorrect pricing or product information.
- Incorrect billing or shipping information.
- Suspected fraud or unauthorized activity.
- Unusually large or suspicious orders.
- Payment authorization problems.
- Other circumstances that require cancellation.
If we cancel an order after payment has been received, we will issue a refund to the original payment method.
5. Payment
Naxion uses third-party payment processors and secure payment systems to process transactions.
By submitting an order, you authorize the applicable payment provider to process the payment associated with your purchase.
You are responsible for providing accurate billing and payment information.
If a payment cannot be authorized or is declined, the order may not be processed.
Naxion does not control payment approval decisions made by your bank, card issuer, or payment provider.
6. Shipping and Delivery
Naxion currently ships within the United States only.
Standard shipping is offered at no additional shipping charge on eligible U.S. orders.
Orders are generally processed within 1–3 business days, Monday through Friday, excluding weekends and holidays.
After processing, shipping transit typically takes approximately 6–11 business days.
The total estimated delivery time is generally 7–14 business days.
Delivery estimates are not guaranteed and may be affected by carrier delays, severe weather, holidays, transportation disruptions, incorrect addresses, or other circumstances outside our control.
For additional information, please review our Shipping Policy.
7. Returns and Refunds
Eligible purchases may be returned within 30 days from the date of delivery, subject to the requirements of our Returns & Refunds Policy.
Returned products generally must be unused, in original condition, and accompanied by applicable original packaging and tags.
Customers must contact support@naxion.shop before sending a return.
For complete information regarding eligibility, return shipping, exchanges, damaged items, and refunds, please review our Returns & Refunds Policy.
8. Damaged, Defective, or Incorrect Products
If you receive a product that is damaged, defective, or different from what you ordered, please contact us at support@naxion.shop as soon as possible.
We may request photographs, your order number, and other information necessary to investigate the issue.
Depending on the circumstances, we may provide a replacement or refund in accordance with our applicable policies.
9. Third-Party Websites and Services
Our website may contain links to third-party websites, applications, payment providers, shipping providers, or other services.
These third-party services are not controlled by Naxion.
We are not responsible for the content, availability, security, privacy practices, or policies of third-party websites or services.
Your use of third-party services may be subject to their own terms and privacy policies.
10. Intellectual Property
All content available on the Naxion website, including but not limited to:
- Text
- Product descriptions
- Graphics
- Logos
- Photographs
- Website designs
- Page layouts
- Images
- Other website materials
is owned by, licensed to, or used by Naxion with permission from the applicable rights holder.
Such content may be protected by U.S. and international copyright, trademark, and other intellectual property laws.
You may not copy, reproduce, distribute, modify, publish, or commercially exploit our content without prior written permission, except where permitted by applicable law.
11. Prohibited Activities
You agree not to use our website to:
- Violate applicable laws or regulations.
- Commit fraud or engage in deceptive activity.
- Attempt unauthorized access to our website or systems.
- Interfere with the operation or security of our website.
- Upload malicious software or harmful code.
- Abuse discounts, promotions, payment systems, or other website features.
- Use automated systems to collect website information without authorization.
- Misrepresent your identity or information when placing an order.
Naxion may restrict or terminate access to the website if we reasonably believe these Terms have been violated.
12. Disclaimer
We make reasonable efforts to keep our website accurate and available.
However, we do not guarantee that:
- The website will always be available or uninterrupted.
- The website will be completely free of errors.
- All product information will always be current.
- Product availability will remain unchanged.
- The website will be free from technical issues or security vulnerabilities.
To the extent permitted by applicable law, the website and its content are provided on an “as available” basis.
13. Limitation of Liability
To the fullest extent permitted by applicable law, Naxion will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our website or products purchased through our website.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.
14. Governing Law
These Terms of Service are governed by the laws of the State of Texas, United States, without regard to conflict-of-law principles, except where applicable law requires otherwise.
Any dispute relating to these Terms or your use of the website will be handled in accordance with applicable law and by a court having proper jurisdiction.
15. Privacy
Your use of the Naxion website is also subject to our Privacy Policy.
Our Privacy Policy explains what personal information we collect, how we use it, how we protect it, and the privacy rights that may be available to you under applicable law.
16. Changes to These Terms
Naxion may update or modify these Terms of Service from time to time.
When changes are made, the updated version will be posted on this page and the Last Updated date will be revised.
Your continued use of the website after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by applicable law.
17. Contact Us
If you have any questions about these Terms of Service, please contact us:
Naxion
Email: support@naxion.shop
Phone: +1 (281) 944-7759
Address:
5085 Westheimer Road, Suite 4700
Houston, TX 77056
United States
Customer Service Hours:
Monday–Friday, 9:00 AM–5:00 PM Central Time