Privacy Policy

This Privacy Policy describes how Naxion, a trading name of Marketflare Limited (Company Number: 16480255) (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from naxion.shop.

Personal Information We Collect We collect the following categories of personal information: contact details including your name, address, billing address, shipping address, phone number, and email address; payment information processed securely through our payment gateways (Visa, Mastercard, American Express, and Revolut Pay); order information including items purchased, transaction details, and order history; device information including browser version, IP address, and how you interact with our website.

How We Use Your Personal Information We use your personal information to fulfill orders and arrange shipping; process payments securely; communicate with you regarding your order; screen orders for potential fraud; provide customer support; and improve our website and services.

Lawful Basis (UK GDPR) We process your personal information under the following lawful bases: your consent; the performance of the contract between you and Naxion; compliance with our legal obligations; and our legitimate business interests which do not override your rights.

Sharing Personal Information We share your personal information with service providers who help us operate our business, including payment processors, shipping carriers, and our website platform provider. We do not sell your personal information to third parties.

Your Rights (UK GDPR) As a UK resident, you have the following rights regarding your personal information: the right to access personal information we hold about you; the right to correct inaccurate information; the right to request deletion of your data; the right to object to processing; the right to restrict processing; and the right to data portability. To exercise any of these rights, contact us at support@naxion.shop.

Data Retention We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. When you place an order, we will retain your personal information unless and until you ask us to delete it.

Cookies Our website uses cookies to improve your browsing experience and remember your preferences. We use functional cookies for checkout and cart management, and analytics cookies to understand how customers use our website. You can control and manage cookies through your browser settings. Removing or blocking cookies may affect some website features.

Third Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

Children’s Data Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us at support@naxion.shop to request deletion.

International Transfers Your personal information may be transferred and stored outside the UK. Where we transfer personal information outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

Changes to This Policy We may update this Privacy Policy from time to time to reflect changes to our practices or for legal or regulatory reasons. Updates will be posted on this page with a revised date.

Complaints If you have concerns about how we handle your personal information, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.

Business Details:

Phone: +44 7828 738445

Email: support@naxion.shop

Address: 2 Frederick Street, London, England WC1X 0ND

Customer Service Hours: Monday to Friday, 9:00 AM to 5:00 PM (GMT)

Last updated: June 11, 2026