Privacy Policy

Last Updated: August 22, 2026

At Naxion, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit or make a purchase through our website.

What We Collect

When you place an order or interact with our website, we may collect information such as:

Your name
Email address
Shipping and billing address
Phone number
Order and purchase information
Payment-related information
Browsing and device information

We may also collect information about how you use our website, such as pages visited, browser information, IP address, and other browsing data. This information helps us improve our website and customer experience.

How We Use Your Information

We may use your personal information to:

Process and fulfill your orders.
Process payments.
Send order and shipping updates.
Provide customer support.
Respond to questions and requests.
Improve our website, products, and services.
Detect and prevent fraud or unauthorized activity.
Send promotional emails when you have opted in to receive them.
Comply with applicable legal requirements.

Sharing Your Information

We do not sell your personal information.

We may share information with trusted service providers when necessary to operate our business and fulfill your orders. These may include:

Payment processors.
Shipping and delivery providers.
Website and hosting providers.
Email and communications platforms.
Fraud prevention and security providers.
Customer support service providers.

These service providers receive only the information reasonably necessary to provide their services.

We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, website, or business.

Cookies

Our website uses cookies and similar technologies to provide essential website functions, remember preferences, understand website usage, and improve your shopping experience.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website features or functionality.

Promotional Communications

We may send promotional emails about products, offers, or updates if you have opted in to receive marketing communications.

You can unsubscribe from promotional emails at any time by using the unsubscribe link included in the email or by contacting us at support@naxion.shop.

Transactional emails, such as order confirmations, shipping updates, and customer service communications, may still be sent when necessary to fulfill your order or provide requested services.

Your Privacy Rights

Depending on where you live and applicable U.S. privacy laws, you may have the right to:

Request access to personal information we maintain about you.
Request correction of inaccurate information.
Request deletion of certain personal information.
Request information about how your personal information is collected and used.
Opt out of certain marketing or data processing activities where applicable.

To exercise an applicable privacy right, contact us at support@naxion.shop.

We may need to verify your identity before completing certain privacy requests.

Data Security

We use reasonable security measures designed to protect your personal information from unauthorized access, disclosure, alteration, or misuse.

However, no online transmission or storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information for as long as reasonably necessary to process orders, provide services, maintain business records, comply with legal obligations, resolve disputes, and prevent fraud.

When information is no longer reasonably necessary, we may delete or anonymize it in accordance with applicable law.

Third-Party Websites

Our website may contain links to third-party websites or services. Naxion is not responsible for the privacy practices or content of third-party websites.

We recommend reviewing the privacy policy of any third-party website you visit.

Children’s Privacy

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information directly from children under 13.

If you believe a child has provided personal information to us, please contact us at support@naxion.shop.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, website, or applicable legal requirements.

When we make changes, we will update the Last Updated date at the top of this policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Naxion
Email: support@naxion.shop
Phone: +1 (281) 944-7759

Address:
5085 Westheimer Road, Suite 4700
Houston, TX 77056
United States

Customer Service Hours:
Monday–Friday, 9:00 AM–5:00 PM Central Time